Question 1

What services do you offer?

Accepted Answer

We install smart surveillance systems, professional wireless networks, audio/video systems, and smart home technology for both residential and commercial clients across Upstate South Carolina.

Question 2

Do you only work with certain brands?

Accepted Answer

No. We work with a wide range of trusted brands like Ubiquiti, Ring, Lutron, Sonos, Sony, Samsung, Bose, Lorex, and many others. We'll recommend the right equipment based on your needs, not based on brand loyalty.

Question 3

Can you customize the system to my space?

Accepted Answer

Yes. Every project is custom-designed for your space, your usage needs, and your budget. No cookie-cutter packages here. We build the right solution for you.

Question 4

What areas do you serve?

Accepted Answer

We proudly serve Spartanburg, Campobello, Inman, Boiling Springs, Landrum, Greenville, Travelers Rest, and surrounding areas across Upstate South Carolina.

Question 5

What Wi-Fi systems do you install and service?

Accepted Answer

We primarily recommend professional wireless systems using Ubiquiti for their performance, flexibility, and value. We can also service and improve other systems depending on your setup.

Question 6

Can you extend Wi-Fi outdoors or to other buildings?

Accepted Answer

Yes. We install outdoor Wi-Fi solutions and point-to-point systems that deliver strong, secure connections to detached garages, shops, barns, and more.

Question 7

What's the difference between analog and IP camera systems?

Accepted Answer

Analog cameras use traditional coax cabling, while IP cameras use network cabling and offer higher resolution, smarter features, and better scalability. We install both depending on your needs.

Question 8

Can you upgrade my existing camera system without rewiring everything?

Accepted Answer

In most cases, yes. We offer HD-over-coax upgrades that boost your video quality without replacing all your existing wiring.

Question 9

Can I view my security cameras remotely?

Accepted Answer

Absolutely. We install systems with mobile apps that let you monitor your cameras live from your phone, tablet, or computer.

Question 10

Do you install TV's, sound systems, and home theaters?

Accepted Answer

Yes. We handle everything from single TV mounting to full home theaters, outdoor entertainment areas, and commercial A/V setups.

Question 11

Can you hide cables and equipment for a clean look?

Accepted Answer

Definitely. Our installations are designed to be lean, professional, and as discreet as possible, with hidden wiring and neatly mounted equipment.

Question 12

Can I control my audio and video through my phone or Alexa?

Accepted Answer

Yes. We offer smart integration with platforms like Alexa, Google Assistant, and Apple HomeKit so you can control your system with your voice or phone.

Question 13

What smart home devices do you install?

Accepted Answer

We install smart locks, lighting, thermostats, video doorbells, security systems, speakers, and more. We work with platforms like Ring, Lutron, Nest, Ecobee, and SmartThings.

Question 14

Can you integrate everything into one app?

Accepted Answer

Where possible, yes. We'll design your system to keep control as simple and unified as possible, minimizing the need to juggle multiple apps.

Question 15

What happens if I have a problem after the install?

Accepted Answer

We're just a phone call away. Whether it's troubleshooting, upgrades, or expanding your system later, we offer ongoing support for all of our clients.

Question 16

How much do your services typically cost?

Accepted Answer

Every project is different, but from day one we'll always give you a clear, customized quote after the walkthrough. No hidden fees, no surprises.

Question 17

Do you offer free consultations?

Accepted Answer

Yes! Contact us to schedule a free consultation, and we'll help you find the best tech solutions for your space and your needs.

Frequently Asked Questions